Refund Policy
Last updated:
30-day money-back guarantee
The Reset System, Dessert Guide and Restaurant Guide each include a 30-day money-back guarantee. If the guide is not right for you, request a full refund within 30 days of your purchase.
You do not need to prove weight loss, complete the eating plan or achieve a particular result to request a refund under this guarantee. Accessing or downloading the guide does not remove this voluntary 30-day guarantee.
How to request a refund
Email simplyhappyguide@gmail.com or goodnews@simplyhappyguide.com, or use the refund-request option associated with your Whop order if available. Include the guide's name, purchase email address and order reference so we can identify the purchase. Please do not send your payment-card details.
State that you would like a refund. You can share feedback if you want, but feedback is not a condition of the guarantee. Contact us within the 30-day period, even if the payment provider completes processing later.
How the refund is returned
Refunds are handled through the payment provider and returned to the original payment method where possible. The time before the money appears depends on Whop, the payment method and your bank. We cannot promise a specific bank-processing time.
A refunded guide is no longer licensed for continued use or redistribution.
Having trouble accessing a file?
Contact us if a download is missing, a PDF will not open or you cannot find your purchase. We can help with access or process an eligible refund; requesting technical help does not require you to give up the guarantee.
Your consumer rights
This guarantee is in addition to any legal rights you have regarding faulty, inaccessible or misdescribed digital content. It does not limit mandatory cancellation, conformity or other consumer rights. Any legally required consent concerning immediate digital delivery must be handled at checkout; this policy does not treat a download alone as a waiver of your rights.
For other questions, visit Contact.